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1.1 Advice Agencies 1.1 ADVICE AGENCIESWESTMINSTERCovent Garden Citizens Advice Bureau 15 Henrietta Street. 379 6595. Telephone the above number for details of the current opening hours. CAMDEN Holborn Citizens Advice Bureau 32-38 Theobalds Road, WC1. 404 1497. Telephone enquiries: Mon, Tues, Wed, Fri 2-4pm. Personal Callers: Mon & Fri 10am-1pm, Tues 10am-12noon, Thurs 10am-12noon & 5-7pm. 1.2 SOCIAL SECURITY ENTITLEMENTSPeople on low incomes may be entitled to Family Credit (Telephone: Helpline 01253 500 050) and Housing Benefit (contact your local authority - see 1.3). If you are pregnant and still working during the eleventh week before your baby is due, and do not qualify for Statutory Maternity Payment from your employer, you may be entitled to Maternity Allowance; the local DSS office will supply details.Family Credit, Social Fund, Child Benefit, Maternity Allowance, One-parent Benefit, Industrial Disablement Pension, Attendance Allowance, Invalid Care Allowance, Invalidity Benefit, apply to: Benefits Agency 1-6 Tavistock Square, WC1 9NA. 383 8383. Mon, Tues, Thurs 8.30am-4pm, Wed 10-4pm, Fri 8.30am-3.30pm. Telephone enquiries: Mon-Fri: 9am-4.30pm. Free enquiry line for people with disabilities: Mon-Fri 8.30-6.30pm, Sat 9-1pm. 0800 882 200 General enquiries: refer to phone book for local office under 'Benefits Agency'. DSS London Emergency Office for the Homeless Keyworth House, Keyworth Street, SE1. 620 1456. Open on Public Holidays and out-of-hours: 401 9692, Mon-Fri 6am-10pm, Sat 9am-10pm, Sun 2-10pm. 1.3 LOCAL AUTHORITIES HOUSING AND COUNCIL TAX BENEFITSLondon Borough of CamdenFinance Department, Camden Town Hall, Euston Road London NW1 2RU. Information: 413 6467. Hotline: 413 6887. London Borough of Camden Benefits Division Finance Department, Argyle Street, NW1. Personal enquiries: Mon-Fri 9am-1.30pm. Telephone enquiries - first letter of address:
City of Westminster City Hall, 64 Victoria Street London SW1E 6QP. Information: 641 6000. Hotline: 641 3062. Council Tax Benefit only: 641 3494. Housing and Council Tax Benefits: Westminster WC2 Team, Stanhope House, 110 Drury Lane. Mon-Fri 9am-5pm Telephone enquiries, using surnames, if you live in hotel or hostel/Council property. Other claimants:
Local councils provide meals on wheels, special adaptations to homes and home-helps. A home visit to complete documentation may be arranged for the elderly or disabled. Information on services for the elderly, disabled, children, mentally handicapped, occupational therapy and HIV/Aids: Camden Social Services Information Unit 79 Camden Road, NW1. 413 6666. Westminster Social Services WC2 Duty Room, Kemp House, 1 Hopkins Street, W1. 641 3073. Elderly Social Services Team, Middlesex Hospital. 380 9065. See also 1.5, 6.4 and 6.5. 1.4 EMPLOYMENTAdvice on employment opportunities, training schemes, setting up in business and unemployment benefit claims is provided at Job Centres.CAMDEN RESIDENTS: Holborn Employment Service Job Centre, 289-293 High Holborn, WC1V 7HZ. 853 3000. Mon-Thurs 9am-4.30pm. Fri 10am-4.00pm. WESTMINSTER RESIDENTS: Hotel & Catering Job Centre 1-3 Denmark Street, W1. Mon-Thurs 8.15-4.50pm, Fri 8.15-3.30pm. 853 3200. West End Job Centre 195-197 Wardour Street, W1. Mon-Thurs 9-5pm, Fri 10-5pm. 853 3700. Department of Employment Chadwick Street, SW1. 853 3800. Mon-Thurs 8.30am-1pm 1.30-4.30pm. Fri 10.am-1pm 1.30-4.30pm. CAREER AND RETRAINING SERVICES ARE AVAILABLE FROM: Camden Training Centre, 57 Pratt Street NW1 0DP, Mon-Fri 9-5pm. 482 2103. Westminster Career Services, 3-4 Picton Place W1: Mon-Fri 9.30-4.30pm. 487 4504. (See also Business Employment 3.4 and Adult Education 4.6). Linked Employment Accommodation Project (LEAP) 262 2401. Industrial Society's initiative to provide guaranteed interviews and training for the homeless. Innovation in Training 11 Long Acre. 240 6918. London Enterprise Agency 4 Snow Hill, EC1. 236 3000. National Insurance Contributions (NIC) Deducted from wages by the employer and paid, with the employers contribution, to the Inland Revenue. Inland Revenue will confirm whether your employer is remitting your contributions. NIC is credited by DSS to the account of registered unemployed. NIC of the self-employed (taxed under Schedule D) is assessed by the DSS. Statutory Sick Pay (SSP) & Statutory Maternity Pay (SMP) benefits are paid by employers. SMP is payable if you have earned at least £62 per week from continuous employment with the same employer, for not less than 26 weeks prior to the fifteenth week before the baby is due. Ask for a certificate from your midwife or doctor. SMP & SSP are paid by your employer and Tax and NIC are deducted. Inland Revenue General Tax Enquiry Centre, Bush House, Strand. Mon-Fri 9-5pm. 438 6420. Two PAYE Offices administer the WC2 area. Your employer will tell you which office deals with your tax: London Provincial 7 Highland House, Victoria Bridge Street, Salford M60 9EL. 0161 829 8000. London Provincial 10 Tyne Bridge Tower, Gateshead NE8 2DT. 0191 477 0207. Schedule D tax payers and Corporation Tax contact: 68-70 Red Lion Street, WC1R 4NB Mon-Fri 8.30-4.30pm. 242 6606. Injury at work: If you are injured or suffer illness at your workplace you may be entitled to compensation from your employer. To support your claim you must:
(See also 1.2) Contact Industrial Injuries Disabled Benefit Social Security Office, Broadstairs, Kent. 01843 873000. 1.5 BENEFITS FOR DISABLED PEOPLEDoctors provide disability certificates and occupational therapists (through the Social Services Departments) determine requirements for special facilities.Camden Social Services 79 Camden Road, NW1. Information Unit: 413 6666. For elderly and disabled persons a 24-hour call-out and monitoring service is provided by: Camden Careline 284 4081. Westminster Social Services WC2 Duty Room, Kemp House, 1 Hopkins Street, W1. 641 3073. Department of Social Security Information Disabled Living Allowance 0345 123 456. Disability Working Allowance 01772 883 300. Attendance Allowance (aged 65 or over) 0345 123456. If you are unable to complete the form telephone 0800 441 144. Your details can be taken over the telephone and posted to you for verification and signature. Advice and information also available from: Disability Alliance Universal House, Wentworth Street, E1 7SA: Publications 11-3pm. 247 8776. Information on Social Security benefits Advice line: 247 8763, Mon or Wed 2pm-4pm. 1.6 OTHER ENTITLEMENTSYou may be eligible for an Energy Action Grant if your home is poorly insulated and you are on benefit.Home Energy Efficiency Scheme 0800 181 667. Cold Weather Payments (one-off grants) are given by Government. Details are published in the local press or on the radio. |
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